Amazon vs. Perplexity: The Battle Over AI Shopping Assistants (2025)

A battle is brewing between Amazon and Perplexity, an AI startup backed by none other than Amazon's founder, Jeff Bezos. The controversy? Amazon's recent legal move to block Perplexity's AI-powered browser, Comet, from accessing its online marketplace.

Amazon claims that Comet, which can act as a personal shopping assistant, failed to identify itself as an AI agent despite warnings. Perplexity, however, argues that Comet doesn't need to declare its AI status because it acts on behalf of human users, automatically inheriting their permissions.

"Amazon's aggressive legal threat is a direct attack on internet users' freedom," Perplexity stated in a recent blog post. "If Comet identifies as an AI, Amazon could favor its own shopping bot, Rufus, and block competitors."

Perplexity further alleges that Amazon's true motive is to control the user experience, prioritizing advertising and product placements over efficient shopping. "Amazon wants to influence your decisions, not make shopping easier," they claim.

This dispute highlights the challenges and power struggles in the AI race. It's a turf war, with companies vying for control over AI ecosystems. Last month, WhatsApp banned general-purpose AI chatbots like Perplexity and ChatGPT, signaling a shift towards more closed platforms.

Amazon defends its position, stating that other third-party AI agents identify themselves when working on behalf of users. "It's a matter of respect for service providers' choices," Amazon argues.

But Perplexity isn't backing down. They've faced similar disputes before, with Cloudflare de-listing their web crawler bot for 'stealth' behavior. Perplexity maintains that their AI assistants are not malicious, and the alleged behavior was from a third-party service.

The question remains: In the battle for AI dominance, who will control the user experience? And what does this mean for the future of online shopping and AI integration? Share your thoughts in the comments!

Amazon vs. Perplexity: The Battle Over AI Shopping Assistants (2025)

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